Support
Write to us if something is broken, your access code has not arrived, or you want your data deleted. We answer in English and Russian.
Common questions
How to sign in to an event app
Sign-in uses a personal access code issued by the event organiser — by email, in your account, or printed on your badge. There is no self-registration and no password. The QR button on the login screen simply scans that same code from a badge. If the code does not work or you never received one, contact the organiser; if you are not sure who that is, write to us and name the event.
How to delete your data
Pick "Personal data deletion" in the form below and use the email address you are registered with. How such requests are handled is described in the privacy policy.
Notifications do not arrive
Check that notifications are allowed for the event app in your phone settings and enabled in your in-app profile. If both are on and nothing arrives, write to us with your phone model and the app version.